Site Cleaning Manager

• To plan, organize and co-ordinate all cleaning activity
• To ensure standards of service detailed in the service level agreement and within the schedules of the contractual terms and conditions are achieved, maintained and developed
• To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control onsite
• Continually monitor all cleaning and hygiene standards to ensure they are maintained at the highest level
• Ensure operational excellence within your area of responsibility for labor management and performance Active involvement, promotion and support of activities aligned towards employee engagement
• Ensure that staff are correctly and smartly dressed displaying a name badge. Ensure staff uniform is clean and neat.
• To maintain excellent client/customer relationships
• To attend team briefs, huddles and meetings as required
• To conduct staff performance reviews on job performance, objectives and report to Senior Manager
• To care for all company equipment and ensure that any faults are reported to management
• To manage the stock controller by ensuring adequate record keeping is followed
• To act as duty manager ‘on call’ and holiday/weekend cover as directed by line manager
• To continually monitor all health and safety and food safety standards in all service operations and ensure they are maintained at the required level
• To manage site budget performance as determined by segment business objectives
• To work in conjunction with Site Supervisors to ensure operational excellence within the site.
• Cleaning standards to be followed and delivered in line with company policies, quality and legislation
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• To carry out any other reasonable tasks and/or instructions as directed by management
• Ensure staff adhere to customer site rules and regulations
• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
• Complete time sheets and submit to the administration department as per the deadlines,
• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements
• Manage and Keep the Site H&S file up to date

Financial management:

• To manage and approve all staff leave
• Ensure all overtime work is authorized and billed to client timeously and within the month,
• Chemical and consumables are ordered in line with a monthly pre-determined budget.
• Work closely with the Sales Manager to identify potential of additional business within existing contracts and One off cleaning opportunities,

Relationship management client and team:

• The manage client and customer relationships, developing and maintaining strong business relationships.
• Schedule regular client meetings and provide feedback to management
• Keep line management informed of pertinent issues relating to the contracts
• Ensure monthly client survey are completed and submit to management

Skills and Competence:

• Demonstrate experience of working in a similar role within the service industry at a comparable level in a company
• Previous experience of managing and leading a team
• Ability to solve problems and implement appropriate solutions
• Previous experience of working in standards driven/compliance environment
• Strong knowledge of health and safety and SAIOH regulations
• Ability to prioritise and deploy resources effectively
• Management knowledge of health & safety and food safety
• Ability to make independent decisions
• Be flexible and adaptable,
• Able to work on own initiative within a team environment
• Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
• Able to demonstrate attention to detail and adherence to standards
• Analyse problems analytically, develop opportunities and implement innovative solutions

Qualifications

• Previous experience in effectively operational managing in a similar role
• Awareness of H&S and Environmental
• Relevant people management experience,
• Minimum of 5 years’ experience in a similar environment on middle management level,
• Strong people skills and knowledge of Industrial relations.
• Experience in managing or overseeing large compliments of people,
• Understand cleaning principles and special projects cleaning procedures

Job Type: Full-time